Privacy Policy

1. Introduction

SharedOasisCenter ("we," "us," or "our") is dedicated to maintaining the privacy of your information. This Privacy Policy outlines our practices for information collection, use, and disclosure, ensuring the protection of your information when you visit our website sharedoasiscenter.sbs or utilize our yacht charter services.

With the utilization of our services, you are consenting to the information handling practices outlined in this policy. This policy adheres to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other associated Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

The following is information we gather when you willingly offer it to us while:

• Booking a yacht charter
• Reaching out to us via our website or by phone
• Signing up for our newsletter
• Completing website forms
• Engaging in our surveys or promotions

This collected information may contain:

• Names and contact details such as email, telephone, and address
• Transaction details (handled securely by external payment facilitators)
• Preferences and needs regarding yacht charters
• Emergency contact data
• Food sensitivities or health details (if disclosed)

2.2 Automatically Collected Information

Automatically recorded information regarding your device and browsing activities includes:

• IP addresses and geolocation data
• Web browser specifications
• Visited webpages and duration on our site
• Sources of website referral
• Device specifications such as type and screen resolution

2.3 Cookies and Tracking Technologies

To improve your web experience with us, we employ cookies and similar tracking methods for purposes such as:

• Storing user preferences
• Evaluating our site's performance and traffic
• Delivering customized content
• Enhancing our service offerings

Cookie preferences can be managed via your web browser's settings or our cookie consent interface.

3. How We Use Your Information

We put the collected data to use in multiple ways, including:

• Service Provision: To manage yacht charter services, confirm reservations, and maintain communication regarding your bookings
• Customer Assistance: To address inquiries and offer support
• Financial Transactions: To handle billings and payments
• Safety and Security: To safeguard our operations and deter deceptive practices
• Promotional Outreach: To distribute marketing materials and updates, with your prior agreement
• Site Development: To examine user interactions and elevate the functionality of our website
• Adherence to Legal Standards: To fulfill legal and regulatory obligations

4. Information Sharing and Disclosure

Your personal data is not subject to sale, exchange, or lease to external parties. However, we may share your details under the following conditions:

4.1 Service Providers

We collaborate with reputable third-party vendors who assist us with various tasks such as processing payments, managing web hosting and maintenance, executing email campaigns, monitoring analytics, and offering customer service.

4.2 Legal Mandates

There may be instances where we are compelled by law to disclose your data, such as to comply with legal procedures, court directives, emergencies, or to investigate suspected fraudulent or criminal activity.

4.3 Corporate Transactions

Your personal information may become part of assets transferred in case of a merger, acquisition, or asset sale related to our business.

5. Data Security

Our security measures aim to safeguard your personal data from unauthorized access, alteration, exposure, or destruction and include encryption, secure servers, regulated access, consistent assessments, and employee education.

Despite these efforts, it is important to recognize that security risks are inherent in any internet or electronic storage medium, and thus, we cannot guarantee absolute certitude of your data's security.

6. Data Retention

The duration for which we keep your personal data is only as long as necessary for the fulfillment of collection purposes or as dictated by law. Retention spans are as follows:

• Charter reservations: 7 years for legal/tax purposes
• Marketing communications: until the point of unsubscribing or account deletion
• Website analysis: 26 months
• Client support interactions: 3 years post the final communication

7. Your Rights and Choices

You hold rights including accessing, amending, erasing your information where legally permitted, data portability, opting out from marketing messages, and managing cookie settings. To exercise these rights, you should contact us using the contact details listed below.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics to monitor our website usage; you have the option to opt-out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website features links to social media platforms that maintain their own privacy policies.

8.3 Payment Processors

Financial transactions are conducted by third-party processors that are compliant with the Payment Card Industry Data Security Standard (PCI DSS).

9. International Data Transfers

We may transfer and process your information in countries other than Monaco, using appropriate safeguards in compliance with relevant privacy laws.

10. Children’s Privacy

We do not deliberately collect any data from individuals under the age of 13. If it is discovered that we have inadvertently done so, we request that you inform us without delay.

11. Changes to This Privacy Policy

Amendments to our Privacy Policy may occur to accurately reflect our data practices or legal conditions. Such modifications will be announced through our website, email notifications to registered users, or through visible notices on our platform. Continued use of our services subsequent to the effective date will be deemed consent to the updated policy.

12. Contact Information

For inquiries about this Privacy Policy or our data handling practices, please reach out to us at:

13. Compliance with Google Ads User Consent Policy

We conform with Google Ads user consent requirements. Adjustments to cookies/tracking preferences can be made anytime through our cookie settings.